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Closing 18.01.2019

Senior Manager QA UK

Keeping millions of global customers engaged through entertainment 24 hours a day, seven days a week takes the insight, intelligence and ingenuity of a global team of switched-on media professionals. We are QVC. The world’s biggest broadcaster-retailer and the 2nd largest online retailer. Always on - and on a mission to change the way the world shops.

Job Description Details

At QVC we know what we’re doing, we’ve been doing it really well for twenty years. Our customers trust us and we get closer to them than other retailers. We understand them, we look after them.

We are looking for a Quality Assurance Manager to join our team at our Knowsley Site, it’s a fast paced and diverse role and when we say that two days are never the same, we’re not kidding. Just look around our business and it’s easy to see why. You can find our channels on Freeview, Sky and Virgin Media and we’re online at and via mobile and tablet apps. We sell big name brands for everything from Elemis to Bose, Giles Deacon to Dyson. Our business isn’t like any other business and you’ll love our people – we’re a friendly bunch.

We are looking for someone who can join the team and work with QVC global partners, support the development, communicate and drive the short, medium and long term Quality strategies to protect the QVC brand by ensuring QVC only selling responsibly sourced and legally compliant consumer products, across all product categories.

You will have Responsible for setting and maintaining QVC standards, across all product categories, required to ensure the quality of both potential and actual product in conjunction with relevant legislation. And act as the Organization’s advocate for supporting and implementing the risk-based Product Requirements program with Vendors and Merchants.

The successful person will also manage the Quality Assurance/ operating budget and manage the Quality Assurance Team, and maintain a balanced allocation of resources between Product and Vendor Compliance.

Key skills required for this Quality Assurance Manager are;

  • Experience in retail quality management or equivalent.
  • Demonstrable experience of setting, maintaining and managing quality standards across all consumer product types.
  • Extensive knowledge of risk management theory, with evidence of an ability to apply this knowledge to consumer product & supply chain management.
  • Experience of working with an existing portfolio of products as well as working with new products and product initiatives.
  • Extensive knowledge of UK & European consumer legislation.

If this sounds like a role that you would be interested in, please do apply!

At QVC we see it like this, you spend a third of your life in work, so work happy* Live better

Senior Manager QA UK QVC, Inc., a wholly owned subsidiary of Liberty Interactive Corporation (NASDAQ: QVCA, QVCB), is the world’s leading video and ecommerce retailer. QVC is committed to providing its customers with thousands of the most innovative and contemporary beauty, fashion, jewelry and home products. Its programming is distributed to approximately 300 million homes worldwide through operations in the U.S., Japan, Germany, United Kingdom, Italy and a joint venture in China. Based in West Chester, Pa. and founded in 1986, QVC has evolved from a TV shopping company to a leading ecommerce and mobile commerce retailer. The company’s website,, is ranked among the top general merchant Internet sites.

QVC, Q, and the Q Ribbon Logo are registered service marks of ER Marks, Inc.

As an equal opportunity employer, QVC is committed to a diverse workforce and is also committed to a barrier-free employment process. In order to ensure reasonable accommodations for individuals pursuant to applicable law, individuals that require accommodation in the job application process for a posted position may contact us at CareersUS@QVC.comfor assistance.