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Closing 18.05.2019

People Services (HR) Manager

Job Title: People Services (HR) Manager Reports to: Chief People Officer Department: People Services (HR) Employing Entity: DaVita International Limited Location: London Travel Required: Minimal Date Posted: March, 2019
Position Type: Full-Time Permanent

The Organisation

DaVita Inc. (NYSE: DVA), a Fortune 200® company, is one of the largest health care providers in the United States. Outside of the United States, DaVita Inc.’s International operating subsidiaries (DaVita International) provide coordinated care to patients across 11 countries. Our physician-led community focuses on and strives for improved clinical outcomes, better patient experiences, more fulfilling clinician experiences and being a great place to work. Given our strong physician network and cooperating partners, we are able to provide a high-quality care with specific focus on seamless transitions of care, individualised care plans and excellent medical outcomes.

The People Services team at DaVita International supports our People Services (HR) teams across 10 different markets covering Europe, APAC and Latin America. We are a lean team who operate as strategic business partners with our local in-country PS teams, focused on generating high impact and change in our international operations.

Over the last decade, we set out to be the world's greatest dialysis company, and over the next decade, we are poised to build the greatest healthcare community the world has ever seen. When you join the DaVita Village, you're joining a winning team. Through our commitment to training, growth and quality, we consistently achieve superior clinical outcomes while giving teammates the opportunity to excel in an award-winning environment that enables them to thrive both professionally and personally.

Here is what you can expect when you join our Village: * A "community first, company second" culture based on Core Values that really matter. * Award-winning education and training across multiple career paths to help you reach your potential. * Performance-based rewards based on stellar individual and team contributions. * A comprehensive benefits package designed to enhance your health, your financial wellbeing and your future. * Dedication, above all, to caring for our patients.

DaVita promotes equal opportunity employment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, national origin, disability, age, or any other impermissible criteria under law.

DaVita reserves the right to modify this description at any time with or without notice.

Job Description

Role, Responsibilities and Accountabilities.

We are looking for an experienced People Services (Human Resources) Manager to oversee and manage HR operations for locations spanning EMEA, APAC and LATAM. This role will work closely with the business and leadership to drive business results through effective management of human capital across the business and around the world. This role reports to the Chief People Officer of DaVita International and will be based in London. International travel may be required.

The following duties and responsibilities generally reflect the expectations of this position, however, these are not exhaustive.

Responsibilities and Accountabilities

  • Support local in-country leaders on HR operations in various countries throughout the organization, partnering with local HR teams and acting as a true business partner to the country GMs.
  • Actively participate in development of the overall hr strategy and the HR strategic plan – supporting the leaders to rollout and execution of various programs and initiatives throughout the countries.
  • Manage initiatives and processes across all HR core functions; including direct oversight of global mobility, recruiting, onboarding, compliance, payroll support, benefits and general HR administration.
  • Manage end of year talent management and compensation cycle.
  • Develop and manage programs to support employee growth and engagement.
  • Establish and maintain employee relations protocols to ensure sound judgement and legal compliance while managing risk effectively.
  • Execute ad hoc HR related projects/ programmes.
  • Will work as a member of a team and have indirect influence on local, in-country HR operations.

Qualifications and Education Requirements

Following are the qualifications and certifications associated for this job position. Some are required and others are preferred. * Exceptional experience in managing a Human Resource operations function * International experience and experience interacting with people around the world is required * Consulting background is highly valued * Understanding of laws and government regulations relating to countries/regions around the world would be a beneficial * BSc/BA in Business Administration or relevant field required, MSc/MA highly valued * 5+ years’ HR experience * 2+ years’ experience managing people

Personal Attributes and Skills

We would be keenly seeking the following personal attributes and skills in an ideal candidate with demonstrated track record of the skill set claimed by the candidates. * Detailed understanding of business processes, broad conceptual judgment, initiative and ability to deal with complex issues. * Demonstrated exactness in attention to detail. * Good stamina, resilience and humour; able to work well under pressure in a fast moving, dynamic company. * Excellent written, verbal, and interpersonal communication skills with an acute ability to listen attentively and to communicate effectively throughout all levels of the organisation. * Commitment to personal and professional growth. Ability and willingness to seek and receive feedback constructively as development opportunities. * Demonstrated skills to work in a Project management environment. * Will be a self-starter with experience running end-to-end HR processes. * Ability to work independently, shift focus, adapt to changing priorities, maintains patience in high-pressure situations and takes initiative where appropriate. Juggle and successfully prioritise competing work streams and strong follow-up skills. * Live, uphold and model DaVita’s core values of Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfilment and Fun with the ability to demonstrate those positively and proactively in daily performance and communication.